Check evaluation results

When your evaluation is complete, we’ll let you know by email. The results will be available on the platform.

On this page:

• View evaluation dashboard
• View by findings
• Manually select the standard if an evaluation lacks this information 
• Filter by standard
• FAQs about manual selection of standards

View evaluation dashboard

The evaluation dashboard provides an overview of your manual evaluation results and organizes your findings to help you address accessibility issues efficiently. The evaluation dashboard shows you the status of all your issues, the percentage of remaining findings, the remediation progress of your evaluation over time, and more.

To view the results of an evaluation:

1. Go to Digital assets.
2. Select the digital asset you'd like to review.
3. Choose Evaluations.
4. Select the evaluation name to open the results.

Learn more about the evaluation dashboard. 

View by findings

To view specific manual findings:

1. Go to Digital assets.
2. Select the digital asset you'd like to review.
3. Choose Evaluations.
4. Select the evaluation name to open the results.
5. Select the Findings tab.

Manually select the standard if an evaluation lacks this information 

Some evaluations might not contain the information about the accessibility standard they are based on. For such evaluations, you must manually select one or more applicable standards, used in the testing. This applies to both new and existing evaluations.  When you select the applicable standard for an evaluation, the conformance score is calculated, and displayed on the Conformance tab. The  Report and Findings tabs are also updated accordingly. 

Note:

• You must select the applicable standards once per evaluation. Make sure that the selected standards match the original testing request. Only the standards you select are used in the final results. 
• You cannot change a standard, after you select it. If you select a standard incorrectly, this leads to inconsistent evaluation results. For more information, go to FAQs about manual selection of standards.

To select applicable accessibility standards manually:

1. Go to Digital assets.

2. Select a digital asset, and then Evaluations. The Conformance Score column displays Not Calculated for each evaluation that lacks the information about accessibility standards used in the testing and originally intended for the evaluation. 

3. Select an evaluation. The Evaluation results page opens. If the evaluation is not associated with a standard, you must select one or more that apply. In this situation, you'll see the following message:

   To show results for this evaluation, we’ll need a reminder of the accessibility standards you’ve set.
   For accurate results, please select the same standards previously applied.
   

4. Select all the accessibility standards applied in the testing:    

   • EN 301 549

   • Section 508
   • WCAG  

   Note: If you select WCAG, you must select both the version and level. For example, select WCAG 2.1 AA. You must select the same standards applied in testing. You cannot change your selection after you have made it. 

5. Select Save, to trigger the conformance score calculation. The evaluation result is displayed based on the selection. The Conformance, Report, and Findings tabs are updated accordingly. 

Learn more about Conformance score and Conformance report. 

Filter by standard

The platform now supports filtering results across all supported accessibility standards, including WCAG, Section 508, and EN 301 549. This provides flexibility to focus on specific compliance needs.

To filter results by standard:

1. Go to the Findings tab.

2. Select Filters.

3. Go to the Standard filter.

4. Choose your desired standard from the list:

   • WCAG

   • Section 508

   • EN 301 549

Learn more about the Findings tab.

FAQs about manual selection of standards

Do all evaluations require manual selection of an applicable accessibility standard?
No. This applies only to some evaluations.

Is the manual selection of accessibility standards applicable to both new and existing evaluations?
Yes. It applies to any evaluation that lacks accessibility standard information.  

What happens if I don’t select a standard?
If no standard is selected, the Conformance Score will remain Not Calculated, and the Conformance tab will not display any content. The evaluation is considered incomplete in terms of conformance reporting. To trigger conformance score calculation, you must manually select the standard, and cannot change your selection after you make it. 

What happens if I choose Select All, to select all listed standards?
The report will include result for all standards, but for the ones that weren't tested the result will be inconsistent.  

What happens if I select standards that weren’t tested in my evaluation?

This will create distortions in the results. For example, if the evaluation was conducted against WCAG 2.1 AA, but the user selects AAA, the Success Criteria specific to AAA— which were not tested—would automatically be marked as Not Applicable. This would artificially raise the overall score.

Who can select the standard manually?
Any user that has access to the evaluation can select one or more standards that apply to the evaluation. 

What if I select the wrong standard?
Incorrect selection results in an inconsistent report, and can't be modified. Later releases might allow you to correct the error and select a different standard. 

What happens if I don’t select a standard for an evaluation that lacks this information?
The Conformance Score remains Not Calculated. The Conformance tab does not display any content.