Conformance report

This topic describes Conformance report, which you can access from the evaluations dashboard. To learn  more about conformance score and how it's calculated, go to Conformance score.

On this page:

• What's a Conformance report
• View the Conformance score 
• View conformance score by testing standard
• Recommendations
• Score breakdown
• Prioritization options

What's a Conformance report

The Conformance report is a tab on the Evaluation results page that shows you your conformance score, recommendations, and the score breakdown. The Conformance report helps you understand:

• Your digital asset's conformance level against WCAG success criteria or non-WCAG standards.
• Next steps to improve the accessibility your digital asset.
• How the score is calculated and the impact of the findings.

You can also view your evaluation results from the evaluation report and findings tab. 

Note: If an evaluation lacks the information about the accessibility standard applied during testing, you must select the standard manually. Such evaluation is denoted by the Not Calculated label in the Conformance column. Once you make a selection, you can't change it. However, you can contact your Customer Success Manager or submit a Support request, and we can change the selection you made. For details, go to Check evaluation results. 

View the Conformance score 

When your evaluation is complete, we’ll let you know by email. The results will be available on the platform.

Note: You can't access evaluations that aren't complete.

To view the results of an evaluation:

1. Go to Digital assets. 
2. Select the digital asset you'd like to review.
3. Choose Evaluations. The evaluation dashboard is displayed. 
4. View the conformances score in the Conformance score column, or select the evaluation name to open the results. 

Note that in the conformance score column, you'll find a score for each tested standard. 

5. If an evaluation has the Conformance Score Not calculated, and lacks the standard on which it is based, you must manually select it. For details about manual selection of standards, go to Check evaluation results. 

View conformance score by testing standard

You can view conformance score based on different standards, WCAG and non-WCAG.  For example, if your evaluation included non-WCAG standards, such as EN 301 549, select it to view the applicable conformance score.

To view the results of a different standard:

1. Go to Digital assets.
2. Select the digital asset you'd like to review.
3. Choose Evaluations.
4. Select the evaluation name to open the results.
5. From the Standards dropdown, select the standard you want to review.

Prioritization options

Prioritization options adjust your recommendations and score breakdown to align with your remediation goals. The prioritization option are:

• Optimize for risk mitigation focuses on the criteria with the most critical findings.

  Note that criteria are not prioritized in order of those that typically generate the most legal risk, rather, it focuses on criteria with the highest exposure to risk based on the number of critical findings.

• Impact score quickly focuses on the criteria with the fewest critical findings.
• Optimize for VPAT focuses on criteria with the fewest total findings.

To update your prioritization options:

1. Select Prioritization options.
2. Choose a prioritization option.
3. Select Save.

Recommendations

The recommendations section details the most impactful path to improve your conformance score. It lists the top three criteria, their score impact, and links you to the finding. Each organization works differently, so you can use the prioritization options for tailored recommendations.

Score breakdown

Use the score list to prioritize remediation and dig into all the findings for a criterion. Automatically sort the score breakdown list using the prioritization option that makes the most sense for you.

The score breakdown lists:

• All criteria tested.
• Number of findings based on the selected prioritization option.
  • Optimize for risk mitigation orders the criteria by the highest number of critical findings.
  • Impact score quickly orders the criteria by the lowest number of critical findings. 
  • Optimize for VPAT shows you the total number of findings regardless of severity and sorts them based on the lowest number of findings. 
• Score impact. The score impact is the value your score will increase if you fix the number of findings shown in the findings column. 

Select the value in the Findings column to drill in to the criteria findings. The drill in option shows you the:

• Number of findings to fix for each severity.
• Score impact for each severity.
• Number of screens affected by the accessibility issue.

To look at the findings, select the value in the Findings to fix column to go to a filtered list of the findings.