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We are currently experiencing a high volume of requests. We apologize for the inconvenience and will provide an ETA as soon as possible. If you have any questions, please don’t hesitate to reach out to your CSM.

Consultation services

• Email consultation

  Ask accessibility-related questions about your website or apps, receiving unlimited support via email.

  • Unlimited email support

  Send email

• Live consultation

  Book a call with a team member and ask accessibility-related questions about your website or apps.

  • Support via live call

  Book call

Testing services

• Manual evaluation

  Our team of experts performs testing on scoped user flows and key areas of your website or apps to identify and address accessibility barriers.

  • For help book a live consultation

  Request evaluation

• Validation testing

  If our team has conducted a manual evaluation on your website or app, we will manually retest specific accessibility issues identified during the evaluation to confirm your applied fixes.

  Request validation

• Design evaluation

  Submit designs for an evaluation to find accessibility issues before development.

  Request evaluation

• Demand or complaint letter review

  If you've received an ADA demand or complaint letter, our accessibility experts will review, test, and provide suggestions regarding your claims.

  Request review

• Full manual test

  Our team of experts performs comprehensive manual testing on key areas of your website or apps to identify and address accessibility barriers.

  • For eligible customers

  Request testing

Add-On services

Add-on services offer additional support options that can be purchased separately from standard packages. These services provide opportunities to enhance and tailor your support based on specific needs.

• Accessibility conformance reports (ACR) / VPAT

  Our team will draft and update your Accessibility Conformance Report using the VPAT template for your website or apps.

  Request VPAT

• Document remediation

  Submit documents like PDFs, Word files, or PowerPoints and our team will make them accessible.

  Request remediation

• Video remediation

  Submit a video and our team will create closed captions, transcripts, and/or audio descriptions for your content.

  Request remediation