Skip to main content

Dismiss a manual finding

  • Updated

Who can use this feature?

  • Organization administrators and Workspace administrators.
  • Available for all packages and customers who joined Level Access before February 20th, 2023.

Sometimes manual findings aren’t actionable. There are a number of reasons that you may want to dismiss a finding. A few examples include a bug fix that you can’t implement, or branding that won’t be changed. If that’s the case, you can dismiss the finding and move on with your remediation.

Remember that dismissing a finding doesn't fix the accessibility issue. Too many dismissed findings can affect your accessibility compliance. As a best practice, only dismiss findings when you need to.

On this page:

Dismiss a finding

You can dismiss any finding with the status Open, Not fixed, Not reproducible, and Cannot be fixed.  You can’t dismiss a finding that’s linked to a task and you can’t create a task from a dismissed finding.

To dismiss a manual finding:

  1. Go to Websites/apps.
  2. Select the website or app you'd like to review.
  3. Choose Evaluations.
  4. Select the evaluation.

  5. Select the Findings tab.

  6. Select the Finding ID of the finding you want to dismiss.

  7. Open the finding you want to dismiss.
  8. Select Dismiss.
  9. Enter the reason for dismissing the finding.
  10. Select Dismiss issue. The finding will remain in the Evaluation Results table with the Dismissed status.

Restore a finding

To restore a manual finding:

  1. Go to Websites/apps.
  2. Select the website or app you'd like to review.
  3. Choose Evaluations.
  4. Select the evaluation.

  5. Select the Findings tab.

  6. Select the Finding ID of the finding you want to restore.

  7. Open the finding you want to restore.
  8. Select a different status from the dropdown.
  9. Enter the reason for restoring the finding.
  10. Select Restore issue.

Check the activity log

The manual finding activity log shows the details from each time a finding is dismissed or restored. The activity log includes:

  • The activity.
  • The date and time of activity.
  • Who did the activity.

To a check a manual finding’s activity log:

  1. Go to Websites/apps.
  2. Select the website or app you'd like to review.
  3. Choose Evaluations.
  4. Select the evaluation.
  5. Select the Findings tab.
  6. Select the Finding ID.
  7. Select the speech bubble icon.
The dismissed findings and the reason are tracked in the activity log.

Related to

Related articles