Request technical accessibility support via tasks

You can request technical accessibility support in the Level Access Platform from a task. Requesting support connects you with an accessibility expert to help answer questions about your findings.

Prerequisites:

• Create a project
• Create a task

On this page:

• Request support from Projects
• Request support from My tasks

Request support from Projects

To request technical accessibility support from the Projects page:

1. Navigate to the workspace level. 
2. Under Find and Fix, select Projects and tasks. The Project tab is displayed. 
3. Find the project you want to open and select View project.
4. Find the task you need support for and select the task ID.
5. Select Request accessibility support.
6. Write your question in the text field and add any relevant attachments that provide additional context.
7. Select Submit.

You'll receive an email confirming your request.

Request support from My tasks

To request technical accessibility support from the My tasks page:

1. Navigate to the workspace level. 
2. Under Find and Fix, select Projects and tasks. The Project tab is displayed.  
3. Choose the My tasks tab.
4. Find the task you need support for and select the task ID.
5. Select Request accessibility support.
6. Write your question in the text field and add any relevant attachments.
7. Select Submit. You'll receive an email confirming your request.

Note: You can also access My tasks from the digital asset level. Under Fix and Find, select Tasks. The My task page is displayed. Procced with the remaining steps.