This feature is currently in beta for all clients. To learn more or provide feedback, reach out to our team at beta@levelaccess.com.
You can now request technical accessibility support in the Level Access Platform from a task. Requesting support connects you with an accessibility expert to help answer questions about your findings.
Prerequisites:
On this page:
Request support from Projects
To request technical accessibility support from the Projects page:
- Go to Projects/tasks.
- Find your project and select View project.
- Find the task you need support for and select the task ID.
- Select Request accessibility support.
- Write your question in the text field and add any relevant attachments that provide additional context.
- Select Submit.
You'll receive an email confirming your request.
Request support from My tasks
To request technical accessibility support from the My tasks page:
- Go to Projects/tasks.
- Choose My tasks.
- Find the task you need support for and select the task ID.
- Select Request accessibility support.
- Write your question in the text field and add any relevant attachments.
- Select Submit.
You'll receive an email confirming your request.