Who can use this feature?
- Organization administrators.
- Available for Essentials, Accelerate, and Enterprise.
After an Asana connection has been established, you can make updates like adding or removing workspace access, reauthorizing the connection, and resyncing tasks.
On this page:
Edit workspace access
You can grant or restrict workspace access to the Asana connection. You must have at least one workspace selected to save any changes.
If you create new workspaces after setting up the connection, you'll need to grant them access.
To add or remove workspace access:
- From the Control hub, go to Tools and Integrations.
- On the Issue tracking tab, find the issue tracking connection and select the three-dot action menu.
- Choose Edit.
- In the workspaces dropdown, select or deselect the workspace(s) you want to add or remove.
- If you deselect a workspace with linked projects, you'll disconnect those projects from Asana.
- Select Save.
Reauthorize the connection
If you've set up an Asana connection and that connection gets interrupted, you may need to reauthorize the connection.
A member of your team with administrative access to Asana needs to be signed in during the reauthorization.
To reauthorize the connection:
- From the Control hub, go to Tools and Integrations.
- On the Issue tracking tab, find the issue tracking connection and select the three-dot action menu.
- Choose Edit.
- Select Reauthorize connection.
- Enter the personal access token from your initial set up.
- Select Reauthorize connection.
Resync all tasks
If you have tasks that have failed to sync, resync the tasks to reestablish the connection.
The option to resync tasks is only available if the connection status is Authorized or Interrupted.
To resync tasks:
- Select the Control hub and choose Tools and integrations.
- Select Issue tracking.
- Find the issue tracking connection and select the three-dot action menu.
- Choose Edit.
- Choose Resync all tasks.
- Select Save.
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