User groups

The platform permissions model balances flexibility, collaboration, and access. Members of your organization can have access to the features they need, while limiting access to sensitive information and functionalities.

On this page:

• User groups overview
• Platform user groups
• User group details

User groups overview

The permissions model uses groups to regulate access of platform users. Groups are a set of security permissions that give or restrict access to various areas and functions of the platform. Groups are built using:

• Permissions: Access to features and the ability to perform actions on the platform. For example, the ability to run automated scanning, view projects and tasks, or edit monitoring settings.
• Roles: A set of permissions. For example, the Issue tracking user role can view the issue tracking connections and push findings into their Jira or Azure project.
• Entities: The platform’s hierarchal levels. For example, the workspace entity gives you access to all websites/apps in a workspace whereas the digital property entity gives you access to a specific website/app.

Groups are a combination of one entity and one or more roles. Users are added to group(s). A group gives its members access to the platform based on the assigned roles, at the entity level.

Platform user groups

The platform has four user groups:

• Organization administrator
• Workspace administrator
• Workspace user
• Digital property user

Organization administrator (New)

Organization administrators have administrative access to all workspaces and websites/apps in their organization. Organization administrators can access and add users to any workspace, website/app, and add other organization administrators. Note that organization administrator is the highest permissions level and should be used sparingly. 

Workspace administrator

Workspace administrators have administrative access to all websites/apps in their workspace. Members of this group can use all the functions of a workspace user and perform administrative tasks, like adding users and updating monitoring settings.

Workspace user

Workspace users can access and work within all websites/apps in their workspace. They can access and use accessibility testing features, create projects and tasks, and use issue tracking connections.

Digital property user (New)

Digital property users work within the websites/apps they have access to. Members of this group can access and use accessibility testing features like scanning, design evaluations, and evaluations. Use this group for people who don't need access to every website/app in your workspace.

User group details

Can’t find a feature? Contact your Customer Success Manager for more information.

The table below describes which actions each user groups can perform.