Configure SCIM provisioning

Who can use this feature?

• Organization administrators
• Customers with SSO

System for cross-domain identity management (SCIM) is a standard to manage user identities  between your identity provider (idP) and softwares. SCIM automates the user provisioning process, and increases security. Once SCIM is configured, your idP syncs with the platform every 40 minutes to update user provisioning. Connect the platform to your idP for secure and automated user provisioning.

Note: A member of your IT team should manage this process.

Before you begin, note the following guidelines:

• Single Sign-on must be configured.
• We currently support SCIM with Okta and Azure Entra ID.
• If using Azure Entra ID, we do not support user attribute groups.
• You can't remove SCIM-provisioned users using the dashboard. 
  
  

To configure SCIM provisioning:

1. From the control hub, select Tools and integrations.
2. Choose SCIM.
3. Toggle on Activate SCIM in our platform.
4. Select Generate SCIM URL and API.
5. Use the SCIM URL and API key to configure SCIM in your IdP.

Once SCIM is configured, an organization administrator must assign the new users to the appropriate user groups. Proceed to assign any new users to their user groups.