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Request manual testing

  • Updated

A core offering at Level Access is manual testing of webpages, user flows, and components. 

On this page:

Who performs manual testing

Manual testing is performed by Level Access testers, which include people with disabilities. 

Note: To get started with manual testing, your organization must be signed up with the platform. If you’re not signed up contact us. Look for the results of manual tests in the platform, under Evaluations.

How to request manual testing

When you request manual testing, specify which standards you want Level Access to test against, for example WCAG or non-WCAG. For details about non-WCAG, go to Non-WCAG standards overview.  

To request manual testing on a digital asset:

  1. Log in to the platform.
  2. Under Support, select Service requests, and then Manual evaluation. This applies to all three platform levels. 
  3. Select the standards you want to test against.  
  4. Fill in the remaining details about your digital asset.
  5. Select Submit. A member of our support team will contact you to confirm any missing details.

Note: You can also submit a support ticket from the Help Center by selecting Submit a request. Learn  how to check on the requests you submitted to Level Access?

Glossary

Term Description Examples
Evaluation The results of a standard manual test on developed webpages, user flows, or components.
  • Website home page
  • Flow of a user logging into a website
  • Headers
User flow Explains the flow that an end user takes on a digital asset. 
  • Account Flow
    • Homepage>Login Page>Account Landing Page>Account Detail Page
  • Careers/Job Application Flow
    • Homepage>Careers Page>All Jobs Page>Job Posting>Apply Page>Thank
      You Page
  • Checkout Flow
    • Cart>Purchase Information>Shipping> Payment & Confirmation
Pages The individual pieces of the manual test scope.
  • Header (including a search bar or other search functionality shown in the header)
  • A page view that includes 1 complex and/or interactive element
  • Up to four complex and/or interactive elements on a single page or view
Complex/Interactive elements A component of a digital asset that is more than a simple image or text.
  • Carousel: displays information in a set of elements that can slide, fade, or somehow move into view. It can be a slideshow of images, texts, videos, or a combination of these.
  • Overlay: a content box that appears on top of a page and obscures the background content. They're also called website pop-ups, lightbox pop-ups, modals, or lightboxes.
  • Tabs: a navigation resource that offers small, clickable labels that open content in a new webpage or the same page.

Additional resources

Use these resources to learn more about manual testing:

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