AI-powered common findings for your organization

• As a core feature in the Enterprise, Accelerate and Essentials packages.
• As an add-on feature in the Basic package.

On this page:

• What are common findings?
• Access common findings
• Enable or disable generation of common findings
• Configure common findings 
• Prioritize and explore common findings
  • Sort common finding
  • View common finding details
  • View live data
• Understand common findings permissions

What are common findings?

Common findings identify the most widespread issues across your organization. This centralized view groups recurring accessibility issues into a single, high-impact entry based on rule, engine, element, and URL. 

Note: Only automated findings are included in common findings. Manual findings are not eligible.

Common findings generate from the following automated sources:

• On-demand scans (also referred to as ad hoc scans)
• Monitoring
• Automated flows
• Browser extension
• Desktop Crawler App (DCA)
• Continuum SDKs
• Public APIs

Access common findings

Note: Common findings are accessed at the organizational level. If you cannot view common findings or program dashboard, you might need to request relevant permissions.  

To access common findings:

1. Navigate to the organizational level.
2. Under Fix and Find, select Common findings. A new page is displayed. It shows all findings from scans across your organization automatically grouped by similarities. 

The following table describes contents of each common finding: 

Enable or disable generation of common findings

You can enable common findings generation when you navigate to the common findings page, or when you  configure common findings settings. You can also disable the common findings generation. 

Note: Disabling the common findings generation stops new scans from being included in common findings. The existing common findings data remains available. Also, if you disable common findings you cannot use the Common findings API to retrieve the common findings data programmatically.

To enable generation of common findings from the Common findings page:

1. Under Fix and Find, select Common findings. A new page is displayed. 

2. Do one of the following:

   • Select the Enable Common Findings button in the top-right corner of the page, or

   • If a warning banner is displayed, select Enable in the banner. 

To enable or disable Common Findings from the Settings panel:

1. Under Fix and Find, select Common findings. A new page is displayed. 

2. Open the Settings panel.

3. Locate the Common Findings generation toggle.

4. Set the toggle to On to enable, or Off to disable.

5. Select Save.

Configure common findings

Use the configuration settings to define the scope you want to view, from a broad organizational view to targeted insights at the workspace or digital asset level.

Note: You can configure common findings by source (testing tool), data level (organization, workspace, digital asset).

To configure common findings: 

1. Navigate to the organizational level.
2. Under Fix and Find, select Common findings.  
3. Select Settings. 
4. Set the Common Findings generation toggle on or off. 
5. From the Testing tool menu, select the testing engine that detected the findings: 

• Access Engine (default)
• Equal Access
• WAVE
• axe-core

3. Adjust he scope of your common findings analysis (select data level). 
   1. Search for the workspaces or websites. 
   2. Select the workspaces and websites you want to include in the common findings analysis. You can filter by:
      • Organization (default): View findings across all workspaces and digital assets.
      • Workspace: Focus on findings within a specific workspace.
      • Digital asset: Drill into issues on a specific website or property.
4. Select Save. 

Note: The data level filter currently supports only digital asset types classified as web properties. The user preference is saved when the user leaves the page. This is intended for organizations that structured  the a11y program by brand, region, business unit, or website. 

Prioritize and explore common findings

Review, prioritize, and take action on common findings. You can sort the common findings list, as well open a specific common finding to review its details. 

Note: We recommend that you identify high-impact issues. Prioritize findings that are:

• Marked as Critical
• Found in a high number of instances
• Affecting multiple websites/pages

Sort common findings 

To sort a list of common findings: 

• Select the up or down arrow in the column headers until you reach your objective.  For example, sort the list to display Critical common findings, found in multiple instances and across many pages. 

View common finding details

To open a specific common finding to review it:  

1.  Select the Common ID hyperlink. The Common finding details page is displayed.  Here you can find: 
   •  A clear description of the issue. 
   • Remediation guidance to support fixes. 
   • Element similarities to help developers address the issue across multiple instances.
   • A breakdown of severity, affected assets/pages, and related standards or criteria.
2. Scroll to the bottom of the page to access the Findings list. A table shows all individual findings grouped under the selected common finding. For each individual finding, you can: 
   1. Open the Finding details page, which includes context from the original scan or monitoring result. 
   2. View the affected digital asset where the issue appears. For example, if the affected digital asset is a webpage, select the link and the webpage is displayed. 
   3. Go to the Digital asset overview for broader insights.

View live data

Common findings display live data. Whenever a scan or monitoring session is complete, the view is updated to reflect new or modified findings. 

To view live data:  

• Refresh the page. The latest results are added to the page. 

Understand common findings permissions

The following access permissions determine which information is displayed in common findings: 

• Organization admins: View all data across the organization.
• Workspace admins: View data only within their assigned workspace.
• Digital asset users: View data only for the digital assets they are authorized to access.