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Consultation services

Email consultation

Ask accessibility-related questions about your website or apps, receiving unlimited support via email.
- Typical response within 3 business days
- Unlimited email support
Send email
Live consultation

Book a call with a team member and ask accessibility-related questions about your website or apps.
- Typical booking within 3 business day
- Support via live call
Book call

Testing services

Manual evaluation

Our team of experts performs testing on scoped user flows and key areas of your website or apps to identify and address accessibility barriers.
- Typically within 10 business days
- For help book a live consultation
Request evaluation
Validation testing

If our team has conducted a manual evaluation on your website or app, we will manually retest specific accessibility issues identified during the evaluation to confirm your applied fixes.
- Typically within 10 business days
Request validation
Design evaluation

Submit designs for an evaluation to find accessibility issues before development.
- Typically within 10 business days
Request evaluation
Demand or complaint letter review

If you've received an ADA demand or complaint letter, our accessibility experts will review, test, and provide suggestions regarding your claims.
- Typically within 5 business days
Request review
Full manual test

Our team of experts performs comprehensive manual testing on key areas of your website or apps to identify and address accessibility barriers.
- Typically within 20 business days
- For eligible customers
Request testing

Add-On services

Add-on services offer additional support options that can be purchased separately from standard packages. These services provide opportunities to enhance and tailor your support based on specific needs.

Accessibility conformance reports (ACR) / VPAT

Our team will draft and update your Accessibility Conformance Report using the VPAT template for your website or apps.
- Typically within 10 business days
Request VPAT
Document remediation

Submit documents like PDFs, Word files, or PowerPoints and our team will make them accessible.
- Typically within 10 business days
Request remediation
Video remediation

Submit a video and our team will create closed captions, transcripts, and/or audio descriptions for your content.
- Typically within 10 business days
Request remediation